Store Manager | Full-time
Pedego Bikes
About
Website: pedegoelectricbikes.com
Phone: (331) 716-7997
11/01/23
Pedego Electric Bikes of Wheaton is adding a new team member to take responsibility for their store. They are a locally-owned dealer for the leader in the exciting and growing Electric Bike market. Pedego has been open since 2021 and offers their customers a broad line of electric bikes for sale and rental, as well as a repair and maintenance to ensure customers receive exceptional service. This has fueled their success and resulted in a 5-star Google review average.
Pedego Bikes is seeking a self-starter who will delight their customers with a friendly, can-do approach that puts customers at the forefront of everything they do, turning them into friends and advocates. You will be supported by a dedicated ownership team, seasoned part-time sales associates and a dedicated service technician. In addition, Pedego has a corporate team and a network of stores around the country that are ready, willing and able to help you solve issues and be responsive to customers.
Job Requirements:​
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Provide a superior, friendly and knowledgeable experience for all customers
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Oversee and manage all activities, including for sales, rentals and service
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Work with customers during store visits to close sales, including active follow up with buyers and potential buyers
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Identify and execute ideas to generate store visits and interest in Pedego, such as 55 and over communities, physical therapy centers, schools, etc.
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Actively participate in local activities sponsored by the Downtown Wheaton Association
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Become an expert on Pedego products (bikes and accessories) and the overall e-bike market
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Understand enough about maintenance to schedule, manage and improve service activities
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Utilize systems to create quotes, close out sales transactions, handle rentals and execute service
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Engage with Social media profile to achieve customer reviews and use of Facebook and Instagram pages
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Oversee service, which includes final assembly of bikes, installing accessories, annual tune ups, warranty work and general maintenance
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Work with mechanic to diagnosis problems, estimate costs, open and close work orders, order parts, and communicating with customers
Qualifications and Skills:​
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Friendly, out-going with a history of serving customers in a retail environment
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Anxious to learn and be an ambassador for e-bikes and the Pedego brand
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Able to work independently, knowing when to ask for help
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Meaningful retail management experience, ideally in a full-service bike shop and service work preferable
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Comfortable with a relationship-oriented, high-ticket product
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Experience using POS systems
Benefits:​
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$50,000 plus bonus based on profitability of the store
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Vacations should be planned for the off-season, Nov – Feb, plus one week in-season
Additional Details:​
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From mid March to the end of Sept, Pedego expects the store to be open around 30 hours a week. In addition to store hours, you will spend time doing community events, group rides and other marketing initiatives. You should expect to be working 40-50 hours a week during this time
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From Oct thru Dec, store hours are reduced to around 20 hours
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Jan and Feb store hours are by appointment only
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Application Instructions:​
Visit Pedego Electric Bikes
128 Liberty Drive
Wheaton, IL 60187
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https://pedegoelectricbikes.com/dealers/wheaton/
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Email – info@pedegowheaton.com